SHIPPING

Thank you for visiting our Order Tracking and Shipping Information Page. We ship upwards of 96% of our packages through UPS and the remainder through USPS. To date, not one package has been lost in transit. In order to track your package through the UPS tracking system you need the tracking numbers for your packages. Normally, we will e-mail the tracking number for your package(s) within 24 hours of shipment. If you are ever curious about the status of your order, please contact us toll-free at 1-858-518-5978 or by e-mail at sales@canopymasters.com (e-mail is forwarded to our cell phones for a faster response time), and we will be happy to assist you. Please note that we are located in San Diego, California, and that packages, at the longest, take 14 working days to reach the East Coast.
SCHEDULE OF NORMAL TIMES UNTIL ORDER SHIPMENT:
Korean Made tarps	Within 5 working days of the order
USA made tarps	Within 2 to 3 weeks of the order
Fittings only orders	With 5 working days of the order with the exception of USA Fittings (3-4 weeks)
Bungees	2 days
Clamps	2 days
Canopy Kits	5 working days
If you place a phone order, we will generally inform you if we expect a delay in shipment. If you place an on-line order we will e-mail you if there will be a delay. We are committed to keeping you informed.
SCHEDULE OF NORMAL TIMES IN TRANSIT
*LOCATION*	*TIME TO DELIVERY (WORKING DAYS)*
EASTERN SEABOARD	5
MID WEST	3 to 5
NORTH EAST	5 to 6
SOUTH EAST	5
NORTHWEST	3
SOUTH WEST	1 to 3
Free shipping includes the shipping of your order via UPS Ground Service. You are welcome to upgrade the service level to 3-Day Select, 2nd Day Air or Next Day Air. We will charge you the difference in price between the service that you select and UPS ground. Please call us toll free at 1-858-518-5978, e-mail us or fax us at 619-839-3830 for pricing.